Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.6
Location
8.0
Service
6.2
Dining
6.8
Guest reviews
8.0/10
based on 5 reviews
7.0
7.0/10 based on 10 reviews
Agnes
United Kingdom,
April
2024
7.4/10
The hotel is nestled in a quiet cul de sac, providing a peaceful stay. The rooms offer fantastic views of Cochin shipyard, along with a convenient kitchen on level 4. The service, although eager, lacked the finesse of trained hospitality professionals. The location is central, making it easy to access public transport. The dining options were a mix of hot and cold dishes, but could use some improvement. The facilities overall were satisfactory.
Rooms
8.0
The rooms with a kitchen and good view of Cochin shipyard on level 4 were spacious and comfortable.
Service
6.0
The staff tried to be helpful but lacked the training in hospitality. However, the bell staff/porter and other services were available.
Location
9.0
The hotel is centrally located, making it convenient for exploring the town and accessing public transport easily.
Dining
7.0
Facilities
7.0
The hotel offered various commercial services and had wedding services available.
Walter
United Kingdom,
November
2023
7.8/10
The hotel offers well-maintained rooms with a clean ambiance and a kitchen, providing a comfortable stay. The service, though earnest, lacks hospitality training. Its location in the town center offers both convenience and occasional noise from the nearby port activities. The eclectic British dishes in the dining experience are noteworthy.
Rooms
9.0
The rooms with a good view of Cochin shipyard were very well maintained and very clean, offering a clean ambiance with a kitchen.
Service
6.0
The staff tried to be helpful but lacked hospitality training, impacting the overall service quality.
Location
8.0
Located in a quiet cul de sac in the center of town near shopping areas and the commercial district, though some noise from the port can be heard.
Dining
8.0
The dining experience featuring eclectic British dishes is a unique culinary experience.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay.
Richard
United Kingdom,
November
2023
7.6/10
The hotel is situated in a quiet cul-de-sac, right in the center of town, offering a central location near the Southern Railway station with easy access to good restaurants and shopping options. The rooms are very well maintained and clean, providing a comfortable ambiance. The service was welcoming but lacked some hospitality training. The hotel offers traditional local dining options, and the facilities are convenient for a pleasant stay.
Rooms
9.0
The rooms were very well maintained and very clean, providing a comfortable ambiance.
Service
6.0
The staff tried to be helpful but lacked training in hospitality, affecting the overall service experience.
Location
8.0
The hotel is located in a quiet cul-de-sac in the center of town, near the Southern Railway station, offering easy access to good restaurants and shopping options.
Dining
7.0
The dining experience includes traditional local products.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
Trevor
United Kingdom,
July
2023
7.8/10
The hotel offers a nice view of Cochin shipyard with well-maintained and clean rooms that include a kitchen. The service was friendly but lacked hospitality training. It is located in a quiet cul de sac, near the South railway station, suitable for resting after shopping or sightseeing. The dining experience offers wholesome food, and the facilities are adequate.
Rooms
9.0
The rooms were very well maintained and very clean with adequate ventilation and a kitchen.
Service
7.0
The service staff tried to be helpful but lacked hospitality training.
Location
8.0
The hotel is located in a quiet cul de sac, near the South railway station, making it convenient for shopping and sightseeing.
Dining
7.0
The dining experience offered wholesome food.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Rowland
United Kingdom,
June
2023
6.6/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, offering a good view of Cochin shipyard. The staff tried to be helpful, although they seemed inexperienced in hospitality. The location was convenient in the center of town, but there was some noise from the port. The dining options were limited, but the facilities were decent. Overall, it was a decent experience with a few drawbacks.
Rooms
8.0
The rooms on level 4 were clean, with a good view of Cochin shipyard. They also had a kitchen and adequate ventilation.
Service
6.0
The staff tried to be helpful but seemed inexperienced in hospitality.
Location
7.0
The hotel is conveniently located in the center of town with easy access to public transport, although there was some noise from the port.
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